Speakers Express Topics - Workforce Issues


Thomas Atchison

  • Leadership and Change
  • Physician Alignment
  • Followership
  • Cultural Transformation

Javon R. Bea, F.A.C.H.E

  • Developing Visionary Strategies for Boards
  • Ethical Challenges of Boards
  • Developing Physician Partnership Models
  • Revitalizing Your Culture
  • Exceptional Customer Service
  • Leadership Models
  • Turnaround Strategies
  • Employee Satisfaction
  • Patient Satisfaction

Bruce A. Berger,PhD., RPh

  • Managing Change
  • Managing in Chaos
  • Interpersonal Effectiveness Leadership Skills
  • Improving Treatment Adherence
  • Team Building and Outcomes
  • Communication Skills for the Health Care Leader
  • Behavioral Interventions for Health Care

Pam Bilbrey

  • Customer Service
  • Leadership & Strategy
  • Workforce Issues

Susan Cejka

  • Assessing Capabilities of Management Teams: Values, Competency, Leadership and Thinking Styles
  • Benchmarking Leadership Profiles Against Industry Standards
  • Executive Compensation
  • Leadership Development
  • Recruitment
  • Retention
  • Future of Healthcare
  • Quality Improvement
  • Financial Issues
  • Leadership and Strategy
  • Patient Safety
  • Workforce Issues
  • The New Consumers
  • Trends and Issues in Health Care
  • Future of Health Care
  • Transparency and Public Reporting
  • Quality and Excellence
  • Baldrige Award
  • Leadership and Strategy
  • Leadership on the Front Lines
  • Strategic Planning
  • New Questions to Strengthen Strategic Plans and Position
  • Board’s Role in Quality: Courageous Questions to Ask
  • Governance and Community Accountability
  • Board Retreats

Barry C. Dorn, MD

  • Health Care Negotiation
  • Conflict Resolution
  • Dispute Resolution

Emily Friedman

  • Ethics
  • Future of Health Care Leadership & Strategy
  • Governance
  • System Issues
  • Quality Improvement
  • Workforce Issues
  • Community and health care
  • Current Issues in health care ethics
  • Demographic (population) change and its impact on health care
  • End-of-conference summary and perspective (written on site)
  • Ethics of health care leadership and organizations
  • Health care costs: causes, impact and prospects
  • Health care history (various topics)
  • Health insurance, the uninsured and the future
  • Health policy: How and why it is (and is not) made
  • Power shifts in health care and society
  • Rationing and resource allocation in health care
  • Trends that are reshaping the health care system

Jeff Goldsmith, PhD

  • Future of the Health System
  • Biotechnology & Genomics
  • Health Politics and Policy
  • Health Care Organizations and Management Trends

Jim Harris, PhD

  • Leadership
  • Workforce Issues

John W. Kenagy, MD, MPA

  • Healthcare Strategies
  • Healthcare Operations Mgmt
  • Patient-Centered Care
  • RN Retention & Recruitment
  • Physician Leadership
  • Innovation in Healthcare
  • Building Financial Secure Healthcare Organizations
  • Financial Turn Arounds that do not cut Staff
  • Patient Satisfaction
  • Staff Satifsfaction

John W. Kenagy, MD, MPA

  • Future of Health Care
  • Leadership & Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • System Issues
  • Workforce Issues

James A. Kopf

  • Risk Management
  • Stark II Regulation
  • Anti-Kickback Registration
  • False Claims Act
  • Hospital Security
  • Healthcare Fraud Issues/Priorities
  • Center for Medicare and Medicaid Service Regulations
  • Elements of a Health Care Investigation
  • Compliance
  • Privacy Issues
  • EMTALA Regulations
  • Governmental Quality of Care Issues
  • Disaster Planning
  • Self Disclosure Protocol
  • Congressional Healthcare Actions
  • Current Health Care Issues Impacting Hospital Operations

Fred Lee

  • Customer Service
  • Managing People
  • Disney Approach to Service
  • Leadership Effectiveness
  • Service Excellence
  • Positive Confrontation
  • Total Quality Management
  • Baldrige Award Criteria
  • Quality Improvement
  • Research on Rewards and Recognition
  • Patient Satisfaction
  • Emotional Intelligence
  • Patient Loyalty
  • Employee Motivation
  • Physician Risk Management
  • Employee Retention (Nursing)
  • Physician Marketing

Wendy Leebov, Ed.D.

  • Customer Service
  • Leadership & Strategy
  • Physician Relations
  • Workforce Issues
  • Soul at Work
  • Stress/Time Managemant
  • Patient Satisfaction

Peter McGinn, PhD

  • CEO/Board Relations
  • Creating and Sustaining a Culture of Performance
  • Customer Service
  • Executive Coaching: Bringing Out the Best in People
  • Facilitating Meetings and Retreats
  • Governance: Building Shared Vision and Commitment
  • Hospital/Physician Relations
  • Leadership & Strategy: Joining Vision and Action
  • Leading Others, Managing Yourself
  • Team Building & Team Leadership Skills
  • Workforce Issues 

Diane Peterson

  • Importance of Customer Service on Bottom Line
  • Marketing the Physician Practice
  • Mystery Shopping in Hospitals
  • Future Scan
  • Gender Bias in Health Care

Lynn Pierce

  • Customer Service
  • Leadership & Strategy
  • Workforce Issues

Stephen E. Prather, M.D., F.A.C.O.G.

  • Achieving Physician Engagement in the Health System Strategy
  • Motivating Physicians to Make Positive Changes in their
  • Relationships with Other Health Care Professionals
  • Facilitating Rapid Improvement Efforts that Give Patients a Role in their Own Care
  • Conflict Resolution
  • Workforce Issues

Bruce Tulgan

  • Management
  • Leadership
  • Managing the Age Bubble
  • Generational Differences
  • Human Resources

Larry Walker

  • Boardroom Basics – Board Roles and Responsibilities
  • Governance Audit & Development
  • Health Care Trends & Implications
  • Ethics & Accountability
  • Quality & Patient Safety
  • Leadership & Strategy
  • Mission, Values and Vision Development
  • Board Self-Assessment
  • Governance Succession Planning
  • CEO Compensation & Performance Evaluation
  • Public Trust/Community Relations
  • Workforce Development

Pat Williams

  • Leadership
  • Teamwork
  • Motivation
  • Ethics
  • Values
  • Management
  • Sales/Success
  • Parenting
  • Marketing
  • Basketball
  • Goal Setting
  • Coaching/Mentoring