Speakers Express Topics - Quality Improvement

Joseph J. Bujak, MD

  • Leadership and Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • Restoring Joy to the Healthcare professions
  • Understanding and Influencing Physician Behavior
  • Perception, Communication, and Motivation
  • Physician Leadership Development

Martin Buser

  • Designing and Enhancing Hospitalist Programs
  • Emergency Department Call Panel Issues
  • Solving the ED Backup Panel Problem

John J. Byrnes, MD

  • Disease Management
  • Quality Improvement
  • Clinical Outcome Reporting
  • Electronic Medical Records

John R. Combes, MD

  • Future of Healthcare
  • Governance
  • Leadership and Strategy
  • Medical Staff Issues
  • Quality Improvement
  • Patient Safety
  • Physician Relations
  • Future of Healthcare
  • Quality Improvement
  • Financial Issues
  • Leadership and Strategy
  • Patient Safety
  • Workforce Issues
  • The New Consumers
  • Trends and Issues in Health Care
  • Future of Health Care
  • Transparency and Public Reporting
  • Quality and Excellence
  • Baldrige Award
  • Leadership and Strategy
  • Leadership on the Front Lines
  • Strategic Planning
  • New Questions to Strengthen Strategic Plans and Position
  • Board’s Role in Quality: Courageous Questions to Ask
  • Governance and Community Accountability
  • Board Retreats

William M. Dwyer

  • Future of Health Care
  • Governance
  • Leadership and Strategy
  • Patient Safety
  • Quality Improvement
  • Information & Web Technology
  • Health Politics & Policy

Bill G. Felkey

  • Technology Solutions
  • Health Outcomes
  • Patient-Focused Services
  • Information Systems
  • Internet
  • Practitioner Order Entry
  • E-Commerce
  • Strategic Planning
  • E-Health
  • Computer Literacy
  • Telemedicine
  • Website Development
  • PDAs
  • Enterprise Solutions
  • Bootcamps
  • Efficiency and Effectiveness
  • Point-of-Care
  • Infrastructure

Emily Friedman

  • Ethics
  • Future of Health Care Leadership & Strategy
  • Governance
  • System Issues
  • Quality Improvement
  • Workforce Issues
  • Community and health care
  • Current Issues in health care ethics
  • Demographic (population) change and its impact on health care
  • End-of-conference summary and perspective (written on site)
  • Ethics of health care leadership and organizations
  • Health care costs: causes, impact and prospects
  • Health care history (various topics)
  • Health insurance, the uninsured and the future
  • Health policy: How and why it is (and is not) made
  • Power shifts in health care and society
  • Rationing and resource allocation in health care
  • Trends that are reshaping the health care system 

Alice G. Gosfield

  • Governance
  • Legal Issues
  • Medical Staff Issues
  • Physician Relations
  • Quality Improvement

Paul R. Hofmann, DrPH

  • Clinical Ethics
  • Institutional, Organizational, Business and Management Ethics
  • Value Conflicts
  • Moral Dilemmas and Economic Realities
  • Use and Abuse of Power
  • Rationing of Health Care
  • Provision of Unlimited Care
  • Ethics of Managed Care
  • Decisions Near the End of Life
  • Ethics and the Technological Imperative in Health Care
  • Accelerating Performance Improvement in Hospitals
  • Defining, Identifying and Addressing Management Mistakes in Health Care

Ron M. Hollander

  • Catalyzing Health Reform: Key Success Factors
  • Health Reform at the State Level: Common Themes and Lessons Learned
  • Making Health Reform A Reality: Is Massachusetts a Model?
  • Quality Improvement
  • Patient Safety
  • Governance
  • Future of Health Care

Paul H. Keckley, Ph.D.

  • Future of Health Care
  • Leadership & Strategy
  • Quality Improvement
  • Evidence-based Medicine
  • Pay for Performance

John W. Kenagy, MD, MPA

  • Future of Health Care
  • Leadership & Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • System Issues
  • Workforce Issues

Fred Lee

  • Customer Service
  • Managing People
  • Disney Approach to Service
  • Leadership Effectiveness
  • Service Excellence
  • Positive Confrontation
  • Total Quality Management
  • Baldrige Award Criteria
  • Quality Improvement
  • Research on Rewards and Recognition
  • Patient Satisfaction
  • Emotional Intelligence
  • Patient Loyalty
  • Employee Motivation
  • Physician Risk Management
  • Employee Retention (Nursing)
  • Physician Marketing

Wendy Leebov, Ed.D.

  • Board Retreats
  • Executive & Board Team-Building
  • Strategic Planning
  • Board Self-evaluation
  • Conflict Resolution
  • Service Improvement/service quality
  • Patient Satisfaction
  • Employee Satisfaction & Retention
  • Executive Coaching
  • Organizational culture
  • Time Management, balance & perspective
  • Change, change management
  • Future of Health Care
  • Governance
  • Leadership and Strategy
  • Medical Staff Issues
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • System Issues
  • The Board’s Role in Quality and Safety
  • Physician Employment
  • The N.Q.F. “Call to Responsibility” for Healthcare Boards and its Ramifications

Mac McCrary

  • Physician-Hospital Relations
  • Future of Health Care
  • Governance
  • Patient Safety
  • Physician Relations
  • Quality Improvement 
  • Roles and Responsibilities of the Board
  • Best Practices: A Practical Guide to Implementation
  • Board Self Assessment
  • Board Composition
  • The Board's Role in Quality

Martin D. Merry, MD

  • 21st Century Leadership for Health Care
  • Physician Leadership - Characteristics and Development
  • Leading Change in Health Care Organizations
  • Creating cultures of trust for administrations and Medical Staff
  • "Physicians 101" for Administrators, Board Members
  • Understanding and addressing "root cause" issues surrounding medical errors, patient safety
  • Quality and performance improvement for board members
  • Medical staff (re)organization and leadership
  • Effectively managing peer review systems
  • Managing professional behavioral issues

David B. Nash, MD, MBA, FACP

  • Future of Helath Care
  • Governance
  • Leadership & Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement

James E. Orlikoff

  • Quality Improvement
  • Future of Healthcare
  • Marketplace Issues
  • Governance Issues
  • Board Orientation
  • Board Self Evaluation
  • Emerging Trends in Governance & Boards

Stephen E. Prather, MD. FACOG

  • Achieving Physician Engagement in the Health System Strategy
  • Motivating Physicians to Make Positive Changes in their Relationships with Other Health Care Professionals
  • Facilitating Rapid Improvement Efforts that Give Patients a Role in their Own Care

Peter Pronovost, MD, PhD, FCCM

  • Leadership and Strategy
  • Patient Safety
  • Quality Improvement
  • Governance
  • Leadership and Strategy
  • Medical Staff Issues
  • Patient Safety
  • Physician Relations
  • Quality Improvement 

Robert H. Rosenfield, LLB, LLM

  • Physician Relations
  • Quality Improvement
  • Participating Bond Transitions

Mary K. Totten

  • Board Orientation
  • Board Self Evaluation
  • Emerging Trends in Governance & Credentialing
  • Board's Role in Quality Oversight & Leadership
  • Board/Governance Restructuring
  • Principle-Based Governance

Pat Williams

  • Leadership
  • Teamwork
  • Motivation
  • Ethics
  • Values
  • Management
  • Sales/Success
  • Parenting
  • Marketing
  • Basketball
  • Goal Setting
  • Coaching/Mentoring
  • Governance
  • Patient Safety
  • Quality Improvement