Speakers Express Topics - Leadership & Strategy

Ken Ackerman

  • The "Corporation" of Health Care
  • Medical Group Practice Integration and Development
  • Integrated Systems Strategic Development
  • Governance for the New Millennium
  • Strategic Alliance/Partnership Formation
  • Physician Recruitment and Retention
  • Acute Care Facilities Management
  • Trustee/Physician/Administrator Relations

Thomas Atchison

  • Leadership and Change
  • Physician Alignment
  • Followership
  • Cultural Transformation

Javon R. Bea, F.A.C.H.E

  • Developing Visionary Strategies for Boards
  • Ethical Challenges of Boards
  • Developing Physician Partnership Models
  • Revitalizing Your Culture
  • Exceptional Customer Service
  • Leadership Models
  • Turnaround Strategies
  • Employee Satisfaction
  • Patient Satisfaction

Bruce A. Berger,PhD., RPh

  • Managing Change
  • Managing in Chaos
  • Interpersonal Effectiveness Leadership Skills
  • Improving Treatment Adherence
  • Team Building and Outcomes
  • Communication Skills for the Health Care Leader
  • Behavioral Interventions for Health Care

David L. Bernd, F.A.C.H.E

  • Strategic Development of Integrated Systems
  • Quest for Quality in Healthcare
  • Cultural Changes Necessary for Patient Safety
  • Health System Leadership in the 21st Century
  • Board and Leadership Roles in Improving Quality and Patient Safety
  • Strategic Execution, Competition and Driving Results
  • Integrating Physicians into the System
  • Information Systems as a Strategic Driver
  • Cost Benefit of Information Systems

Pam Bilbrey

  • Customer Service
  • Leadership & Strategy
  • Workforce Issues

Errol L. Biggs

  • Role of Hospital Board
  • Role of Individual Board Members
  • Selecting Physician Board Members
  • Term Limits for Board Members
  • Evaluating the CEO
  • Board Self-Assessment Program

Joseph J. Bujak, MD

  • Leadership and Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • Restoring Joy to the Healthcare professions
  • Understanding and Influencing Physician Behavior
  • Perception, Communication, and Motivation
  • Physician Leadership Development

David Burik

  • Drivers of Change: Implications of Current Market Forces for North Carolina Providers
  • New Rules, New Roles: Health System Leadership in the 20th Century
  • Scan of the Healthcare Environment
  • Who is the Customer?
  • Competing & Collaborating with Niche Players
  • Health Care 2000 Crisis: Danger or Opportunity
  • Moving Beyond the Historical Approach to Physician Partnerships
  • Drivers of Change: Implications of Current Market Forces for South Carolina Providers
  • Integration - Lessons Learned
  • Leadership in the New Millenium
  • The Effect of Single Specialty Carveouts on Nonprofit Health Care
  • Maximizing Product Lines in a Consumer-Driven Market

Lawton R. Burns, PhD, MBA

  • Leadership & Strategy
  • Physician Relations
  • Designing and Enhancing Hospitalist Programs
  • Emergency Department Call Panel Issues
  • Solving the ED Backup Panel Problem

John J. Byrnes, MD

  • Disease Management
  • Quality Improvement
  • Clinical Outcome Reporting
  • Electronic Medical Records

Susan Cejka

  • Assessing Capabilities of Management Teams: Values, Competency, Leadership and Thinking Styles
  • Benchmarking Leadership Profiles Against Industry Standards
  • Executive Compensation
  • Leadership Development
  • Recruitment
  • Retention

John R. Combes, MD

  • Future of Healthcare
  • Governance
  • Leadership and Strategy
  • Medical Staff Issues
  • Quality Improvement
  • Patient Safety
  • Physician Relations
  • Future of Healthcare
  • Quality Improvement
  • Financial Issues
  • Leadership and Strategy
  • Patient Safety
  • Workforce Issues

J. Christopher Cutler, FACHE

  • Governance Performance Evaluation
  • Governance Structures and Practices
  • Trustee Education
  • Healthcare Delivery System Design
  • Merger Feasibility
  • Restructuring
  • Organizational and Program/Service Strategic Planning
  • Facilitated Retreats for Trustees, Medical Staff/Senior Management
  • Creative Thinking Workshops
  • The New Consumers
  • Trends and Issues in Health Care
  • Future of Health Care
  • Transparency and Public Reporting
  • Quality and Excellence
  • Baldrige Award
  • Leadership and Strategy
  • Leadership on the Front Lines
  • Strategic Planning
  • New Questions to Strengthen Strategic Plans and Position
  • Board’s Role in Quality: Courageous Questions to Ask
  • Governance and Community Accountability
  • Board Retreats

Otha R. Dillihay, Sr.

  • The Importance of Having a Diversified Board
  • Identifying the Right Candidates for Your Board
  • Elements of Board Orientation: What Should New Board Members Know?
  • Building a Diversified Management Team: A How-to Example for CEOs

William M. Dwyer

  • Future of Health Care
  • Governance
  • Leadership and Strategy
  • Patient Safety
  • Quality Improvement
  • Information & Web Technology
  • Health Politics & Policy

Bill G. Felkey

  • Technology Solutions
  • Health Outcomes
  • Patient-Focused Services
  • Information Systems
  • Internet
  • Practitioner Order Entry
  • E-Commerce
  • Strategic Planning
  • E-Health
  • Computer Literacy
  • Telemedicine
  • Website Development
  • PDAs
  • Enterprise Solutions
  • Bootcamps
  • Efficiency and Effectiveness
  • Point-of-Care
  • Infrastructure

Allan Fine

  • Establishing a Process for Hospitals to Evaluate the Potential Offering of New Devices, Drugs, Modalities, etc.
  • Developing Profitable Growth Strategies
  • Solidifying Physician Relations; Building Support for Strategic Initiatives
  • Competitive Strategies for Dealing with Specialty Hospitals, Conditions of Excellence, etc.
  • Establishing Conditions of Excellence/ Institutes
  • Effectively Integrating Strategic and Financial Planning
  • Determining If, How and When to Develop a Diversification Strategy
  • Designing an International Health Care Strategy
  • Accessing Capital for Investment, and Establishing Priorities
  • Next Generation of Health Plans
  • Clinical Technology Trends (e.g. cardiac, oncology, orthopedics, etc.) and Their Implications for Hospitals, Payers and Consumers in the Future

Sam Friede

  • Board Compentencies
  • Board Development
  • Board Orientation
  • Board Self-Assessment
  • Continuing Governance Education
  • Governance Audit
  • Governance Improvement Planning
  • Governance Redesign
  • Retreat Facilitation
  • Physician – Hospital Relations
  • System- Hospital Relations

Emily Friedman

  • Community and health care
  • Current Issues in health care ethics
  • Demographic (population) change and its impact on health care
  • End-of-conference summary and perspective (written on site)
  • Ethics of health care leadership and organizations
  • Health care costs: causes, impact and prospects
  • Health care history (various topics)
  • Health insurance, the uninsured and the future
  • Health policy: How and why it is (and is not) made
  • Power shifts in health care and society
  • Rationing and resource allocation in health care
  • Trends that are reshaping the health care system
  • Leadership & Strategy
  • Physician Relations
  • System Issues

Jeff Goldsmith, PhD

  • Future of the Health System
  • Biotechnology & Genomics
  • Health Politics and Policy
  • Health Care Organizations and Management Trends
  • Health Information Technology/Internet

Jim Harris, PhD

  • Leadership
  • Workforce Issues

Paul R. Hofmann, Dr. P.H.

  • Ethics
  • Leadership & Strategy
  • Patient Safety
  • Addressing clinical and management mistakes
  • Improving end-of-life care
  • Future of Healthcare
  • Governance
  • Leadership & Strategy
  • Physician Relations
  • Medical Staff Issues
  • System Issues
  • Joint Ventures
  • Hospital Performance

Paul H. Keckley, Ph.D.

  • Future of Health Care
  • Leadership & Strategy
  • Quality Improvement
  • Evidence-based Medicine
  • Pay for Performance

John W. Kenagy, MD, MPA

  • Future of Health Care
  • Leadership & Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • System Issues
  • Workforce Issues
  • Leadership & Strategy
  • Visioning
  • Conversations that Connect
  • Teams that Work

Fred Lee

  • Customer Service
  • Managing People
  • Disney Approach to Service
  • Leadership Effectiveness
  • Service Excellence
  • Positive Confrontation
  • Total Quality Management
  • Baldrige Award Criteria
  • Quality Improvement
  • Research on Rewards and Recognition
  • Patient Satisfaction
  • Emotional Intelligence
  • Patient Loyalty
  • Employee Motivation
  • Physician Risk Management
  • Employee Retention (Nursing)
  • Physician Marketing

Wendy Leebov, Ed.D.

  • Customer Service
  • Leadership & Strategy
  • Physician Relations
  • Workforce Issues
  • Soul at Work
  • Stress/Time Managemant
  • Patient Satisfaction
  • Future of Health Care
  • Governance
  • Leadership and Strategy
  • Medical Staff Issues
  • Patient Safety
  • Physician Relations
  • Quality Improvement
  • System Issues
  • The Board’s Role in Quality and Safety
  • Physician Employment
  • The N.Q.F. “Call to Responsibility” for Healthcare Boards and its Ramifications

Scott A. Mason, DPA, FACHE

  • Future of Health Care
  • Governance
  • Leadership & Strategy
  • System Issues
  • Information & Web Technology
  • Technology

Mac McCrary

  • Roles and Responsibilities of the Board
  • Best Practices: A Practical Guide to Implementation
  • Board Self Assessment
  • Board Composition
  • The Board's Role in Quality

Peter McGinn, PhD

  • CEO/Board Relations
  • Creating and Sustaining a Culture of Performance
  • Customer Service
  • Executive Coaching: Bringing Out the Best in People
  • Facilitating Meetings and Retreats
  • Governance: Building Shared Vision and Commitment
  • Hospital/Physician Relations
  • Leadership & Strategy: Joining Vision and Action
  • Leading Others, Managing Yourself
  • Team Building & Team Leadership Skills
  • Workforce Issues 

Martin D. Merry, MD

  • 21st Century Leadership for Health Care
  • Physician Leadership - Characteristics and Development
  • Leading Change in Health Care Organizations
  • Creating cultures of trust for administrations and Medical Staff
  • "Physicians 101" for Administrators, Board Members
  • Understanding and addressing "root cause" issues surrounding medical errors, patient safety
  • Quality and performance improvement for board members
  • Medical staff (re)organization and leadership
  • Effectively managing peer review systems
  • Managing professional behavioral issues

John L. Miller

  • Effectively Leading Groups
  • Building Competence
  • Coaching for Success
  • Changing Behavior: A Self-Coaching Approach

David B. Nash, MD, MBA

  • Future of Helath Care
  • Governance
  • Leadership & Strategy
  • Patient Safety
  • Physician Relations
  • Quality Improvement

James E. Orlikoff

  • Quality Improvement
  • Future of Healthcare
  • Marketplace Issues
  • Governance Issues
  • Board Orientation
  • Board Self Evaluation
  • Emerging Trends in Governance & Boards
  • Customer Service
  • Future of Health Care
  • Governance
  • Leadership & Strategy
  • Marketing Yourself
  • Getting the Right Executive Position
  • Gender Bias in Healthcare Leadership Positions

Lynn Pierce

  • Customer Service
  • Leadership & Strategy
  • Workforce Issues

Dennis D. Pointer

  • Governance Performance/Contribution Improvement
  • Governance Effectiveness .... Board Obligations, Responsibilities and Roles
  • Governance Design and Restructuring
  • Principle/Protocol-Based Governance
  • Board Chair/Member Development
  • New Board Member Orientation
  • Board and Board Member Assessment
  • Emerging Trends in Governance

Peter Pronovost, MD, PhD, FCCM

  • Leadership and Strategy
  • Patient Safety
  • Quality Improvement
  • Governance
  • Leadership and Strategy
  • Medical Staff Issues
  • Patient Safety
  • Physician Relations
  • Quality Improvement 

Michele Serbenski

  •  Leadership and Strategy
  • Using Baldrige to Lead Your Organization to Excellence
  • Understanding the Baldrige Criteria
  • Creating a Great Place to Work & Becoming an Employer of Choice
  • Building a Culture of Excellence

Donald W. Seymour

  • Future of Health Care
  • Governance
  • Leadership & Strategy
  • Medical Staff Issues
  • Physician Relations

Mary K. Totten

  • Board Orientation
  • Board Self Evaluation
  • Emerging Trends in Governance & Credentialing
  • Board's Role in Quality Oversight & Leadership
  • Board/Governance Restructuring
  • Principle-Based Governance

Bruce Tulgan

  • Management
  • Leadership
  • Managing the Age Bubble
  • Generational Differences
  • Human Resources

Larry Walker

  • Boardroom Basics – Board Roles and Responsibilities
  • Governance Audit & Development
  • Health Care Trends & Implications
  • Ethics & Accountability
  • Quality & Patient Safety
  • Leadership & Strategy
  • Mission, Values and Vision Development
  • Board Self-Assessment
  • Governance Succession Planning
  • CEO Compensation & Performance Evaluation
  • Public Trust/Community Relations
  • Workforce Development

Don Wegmiller

  • Compensation Planning for Health Care Executives
  • Performance Appraisal Systems for CEOs and Senior Executives
  • Incentive Compensation Planning For Health Care Executives
  • Environmental Assessment of the Health Care Industry 2002-2006
  • Design of Today's CEO Employment Agreements
  • Current Trends and Issues in Health Care
  • Executive Compensation
  • Succession Planning for CEOs-Development of a Leadership Transition Plan
  • Board Compensation in Not-For-Profit Health Care Organizations

Pat Williams

  • Leadership
  • Teamwork
  • Motivation
  • Ethics
  • Values
  • Management
  • Sales/Success
  • Parenting
  • Marketing
  • Basketball
  • Goal Setting
  • Coaching/Mentoring

Paula Woods

  • Aligning Governance with Organizational Strategy
  • Leadership Continuity for Management and Board Leaders
  • Strategic Development
  • Integrated Strategic and Financial Planning
  • Coaching/Mentoring