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A..B..C..D..E..F..G..H..I..J..K..L..M..N..O..P..Q..R..S..T..U..V..W..X..Y..Z
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A
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- The "Corporation" of Health Care
- Medical Group Practice Integration and Development
- Integrated Systems Strategic Development
- Governance for the New Millennium
- Strategic Alliance/Partnership Formation
- Physician Recruitment and Retention
- Acute Care Facilities Management
- Trustee/Physician/Administrator Relations
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- Organizational Development
- Experienced in Higher Education, State and County Government, and Corporate Sector
- Aligning Leadership Teams
- Certifications in MBTI, Crucial Conversations, and Coaching and Organizational Learning
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- Leadership and Change
- Physician Alignment
- Followership
- Cultural Transformation
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- Comprehensive assessment and recommendations of existing quality and safety programs
- Board, C-Suite, and middle manager education/retreats
- Dashboard Development: develop standards, produce data and create a feedback system for improving care
- Core Measure Program Development
- Quality Strategic Plan Development and Execution
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- Developing Visionary Strategies for Boards
- Ethical Challenges of Boards
- Developing Physician Partnership Models
- Revitalizing Your Culture
- Exceptional Customer Service
- Leadership Models
- Turnaround Strategies
- Employee Satisfaction
- Patient Satisfaction
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- Managing Change
- Managing in Chaos
- Interpersonal Effectiveness
- Leadership Skills
- Improving Treatment Adherence
- Team Building and Outcomes
- Communication Skills for the Health Care Leader
- Behavioral Interventions for Health Care
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- Strategic Development of Integrated Systems
- Quest for Quality in Healthcare
- Cultural Changes Necessary for Patient Safety
- Health System Leadership in the 21st Century
- Board and Leadership Roles in Improving Quality and Patient Safety
- Strategic Execution, Competition and Driving Results
- Integrating Physicians into the System
- Information Systems as a Strategic Driver
- Cost Benefit of Information Systems
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Role of Hospital Board
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Selecting Physician Board Members
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Term Limits
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Board Evaluations
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Board Self-Assessment
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Role of Individual Board Members
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Selection Criteria for New Board Members
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Evaluating the CEO
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Board Committees
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Board’s Role in Monitoring Quality
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Financial Oversight Role of Board
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Governance vs. Management
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Conflict of Interest Issues
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- Understanding and Influencing Physician Behavior
- Healthcare Organization-Physician Relationships
- Leading and Managing Transformational Change
- Physician Leadership Development
- Restoring Joy to the Workplace
- Engaging Physicians in Patient Safety and Clinical
- Performance Improvement Initiatives
- Enhancing Mutual Understanding Among Board, Administration, and Physicians
- Executive Renewal
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- Drivers of Change: Implications of Current Market Forces for North Carolina Providers
- New Rules, New Roles: Health System Leadership in the 20th Century
- Scan of the Healthcare Environment
- Who is the Customer?
- Competing & Collaborating with Niche Players
- Health Care 2000 Crisis: Danger or Opportunity
- Moving Beyond the Historical Approach to Physician Partnerships
- Drivers of Change: Implications of Current Market Forces for South Carolina Providers
- Integration - Lessons Learned
- Leadership in the New Millenium
- The Effect of Single Specialty Carveouts on Nonprofit Health Care
- Maximizing Product Lines in a Consumer-Driven Market
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- Physician-Hospital Relationships
- Integrated Health Care
- Supply Chain Management
- Vertical Integration
- Hospital Mergers
- Competitive Strategy
- Payer-Provider Contracting
- Managing Physicians
- Hospital Bankruptcy
- Group Purchasing Organizations
- Hospital of the Future
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- Designing and Enhancing Hospitalist Programs
- Emergency Department Call Panel Issues
- Solving the ED Backup Panel Problem
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- Quality Improvement
- Evidence-Based Medicine
- The Business Case for Quality
- Patient and Medication Safety
- Medical Error Reduction
- Clinical Outcome Reporting
- Balanced Scorecards
- Physician Profiling
- Physician/Hospital Relationships
- The Board’s Role in Quality and Patient Safety
- The Medical Staff Role in Quality and Patient Safety
- The Evolution of Peer Review to Data-Driven Recredentialing
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C
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- Solving the Impending Physician Shortage
- Assessing Capabilities of Mgmt
- Benchmarking Leadership Profiles
- Executive Compensation
- Leadership Development
- Recruitment
- Retention
- Succession Planning
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- Leadership and Strategy
- Physician Relations
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Kenneth R. Cohen, PhD
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John R. Combes, MD
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Future of Healthcare
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Governance
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Leadership and Strategy
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Medical Staff Issues
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Quality Improvement
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Patient Safety
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Physician Relations
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Connie R. Curran, RN, Ed.D, FAAN
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Future of Healthcare
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Quality Improvement
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Financial Issues
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Leadership and Strategy
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Patient Safety
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Workforce Issues
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- Governance Performance Evaluation
- Governance Structures and Practices
- Trustee Education
- Healthcare Delivery System Design
- Merger Feasibility
- Restructuring
- Organizational and Program/Service Strategic Planning
- Facilitated Retreats for Trustees, Medical Staff/Senior Management
- Creative Thinking Workshops
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D
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The New Consumers
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Trends and Issues in Health Care
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Future of Health Care
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Transparency and Public Reporting
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Quality and Excellence
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Baldrige Award
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Leadership and Strategy
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Leadership on the Front Lines
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Strategic Planning
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New Questions to Strengthen Strategic Plans and Position
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Board’s Role in Quality: Courageous Questions to Ask
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Governance and Community Accountability
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Board Retreats
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Corporate Governance
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Future of Health Care
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Ethics and Conflicts of Interest
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Sarbanes-Oxley
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Legal Issues
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Mergers & Acquisitions
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Physician Relations and Joint Venture
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Managed Care
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Executive Compensation
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Corporate Compliance
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Reimbursement
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Fraud and Abuse
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Children’s Hospital Issues
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Academic Medical Centers
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- The Importance of Having a Diversified Board
- Identifying the Right Candidates for Your Board
- Elements of Board Orientation: What Should New Board Members Know?
- Building a Diversified Management Team: A How-to Example for CEOs
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- Health Care Negotiation
- Conflict Resolution
- Dispute Resolution
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William M. Dwyer, MBA
- Financial Issues
- Facilitation of Meetings/Retreats
- Future of Health Care
- Governance
- Leadership and Strategy
- Patient Safety
- Quality Improvement
- Information & Web Technology
- Health Politics & Policy
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- Using Healthcare Real Estate, such as Medical Office Building to Create Hospital/Physician Collaboration
- Investing in Healthcare Real Estate
- Benefits and Disadvantages of Hospital’s Ownership of Medical Office Building and Properties
- Designing, Developing and Building a New Facility
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Fredric J. Entin
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F
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- Information & Web Technology
- Technology
- Patient Safety
- Patient-Focused Services
- Healthcare Informatics
- Use of Evidence-based Resources
- Mobile Care
- PDAs
- Strategic Planning
- Website Development
- Telemedicine
- Point-of-Care Device
- Transforming Healthcare into a Digital Field
- Technology Skills Bootcamps
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- Board Driven Governance
- Board Competencies
- Board Development
- Board Orientation
- Governance Audit
- Governance Improvement Planning
- Governance Redesign
- Retreat Facilitation
- Physician Relations
- System-Hospital Relations
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Ethics
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Future of Health Care Leadership & Strategy
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Governance
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System Issues
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Quality Improvement
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Workforce Issues
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Community and health care
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Current Issues in health care ethics
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Demographic (population) change and its impact on health care
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End-of-conference summary and perspective (written on site)
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Ethics of health care leadership and organizations
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Health care costs: causes, impact and prospects
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Health care history (various topics)
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Health insurance, the uninsured and the future
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Health policy: How and why it is (and is not) made
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Power shifts in health care and society
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Population changes and its impact on health care
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Rationing and resource allocation in health care
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Trends that are reshaping the health care system
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G
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Physician Relations
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Leadership and Strategy
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System Issues
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Innovation
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Business Development
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Future of Healthcare
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Medical Staff Issues
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- Future of the Health System
- Biotechnology & Genomics
- Health Politics and Policy
- Health Care Organizations and Management Trends
- Health Information Technology/Internet
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- Rethinking the Role of the Medical Staff in the New Quality Era
- The Board, the Administration and the Medical Staff; New Collaborations for Quality
- Fraud and Abuse Under Federal Law (All issues including but not limited to the following): The Stark Statute, including compensation formulas and diagnostic services supervision; reassignment of benefits; Anti-kickback statute implications; False claims liabilities; Exclusions and civil money penalties for quality and otherwise
- All Medicare Part-B reimbursement issues for physicians, non-physician practitioners and groups
- The Quality Compliance Nexus
- Quality in Clinical Culture: The Critical Role of Physicians in Accountable Health Care Organizations
- The Doctor/Patient Relationship as the Business Case for Quality
- Report Cards, Performance Measures and their Implications
- Compliance Issues in Physician Employment Contracts
- Understanding Managed Care Contracts
- Clinical Practice Guidelines: Applications and Implications
- Non-physician Practitioners and Physicians Working and Billing Together
- Clinical Integration Under the Antitrust Laws: Hospitals, Physicians and Systems Coming Together for Quality and Payment
- Pay for Performance Programs
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H
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- Three-Way Leadership
- Total Engagement
- Breakthrough Leadership
- Finding & Keeping Great Employees
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- Ethical Questions at the End of Life
- Institutional and Organizational Ethics
- Resolving Value Conflicts Among Patients, Families and Staff
- Rationing of Health Care Services
- The Importance of Caring
- Identifying, Correcting and Preventing Management Mistakes in Health Care
- Responding to Clinical Mistakes: Ethical and Legal Imperatives
- Dealing with Nonconforming Patients
- Increasing the Effectiveness of Hospital Ethics Committees
- Conducting Ethics Audits
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Ron M. Hollander
- Catalyzing Health Reform: Key Success Factors
- Health Reform at the State Level: Common Themes and Lessons Learned
- Making Health Reform A Reality: Is Massachusetts a Model?
- Quality Improvement
- Patient Safety
- Governance
- Future of Health Care
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I
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J
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- Quality & Patient Safety
- Future of Healthcare
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K
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- Future of Healthcare
- Governance
- Leadership & Strategy
- Physician Relations
- Medical Staff Issues
- System Issues
- Joint Ventures
- Hospital Performance
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- Evidence-based Medicine: The Basis for Care Management
- The Quality Imperative: How Purchasers and Consumers Evaluate Care
- Crossing the Quality Chasm: the IOM Mandate
- The New Age of Healthcare Consumerism: New Demands, Old Expectations, Better Tools
- The Huge and Growing Gap Between Evidence and Practice
- Member Empowerment: Keys to Health Plan Success
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- Healthcare Strategies
- Healthcare Operations Mgmt
- Patient-Centered Care
- RN Retention & Recruitment
- Physician Leadership
- Innovation in Healthcare
- Building Financial Secure Healthcare Organizations
- Financial Turn Arounds that do not cut Staff
- Patient Satisfaction
- Staff Satifsfaction
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- Leadership & Strategy
- Visioning
- Conversations that Connect
- Teams that Work
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- Leadership and Strategy
- Physician Relations
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L
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- Customer Service
- Managing People
- Disney Approach to Service
- Leadership Effectiveness
- Service Excellence
- Positive Confrontation
- Total Quality Management
- Baldrige Award Criteria
- Quality Improvement
- Research on Rewards and Recognition
- Patient Satisfaction
- Emotional Intelligence
- Patient Loyalty
- Employee Motivation
- Physician Risk Management
- Employee Retention (Nursing)
- Physician Marketing
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- Board Retreats
- Executive & Board Team-Building
- Strategic Planning
- Board Self-evaluation
- Conflict Resolution
- Service Improvement/service quality
- Patient Satisfaction
- Employee Satisfaction & Retention
- Executive Coaching
- Organizational culture
- Time Management, balance & perspective
- Change, change management
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Eric D. Lister, MD
- Future of Health Care
- Governance
- Leadership and Strategy
- Medical Staff Issues
- Patient Safety
- Physician Relations
- Quality Improvement
- System Issues
- The Board’s Role in Quality and Safety
- Physician Employment
- The N.Q.F. “Call to Responsibility” for Healthcare Boards and its Ramifications
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George F. Lynn
- Customer Service
- Future of Health Care
- Governance
- Quality Improvement
- Leadership & Strategy
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M
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- Physician-Hospital Relations
- Future of Health Care
- Governance
- Patient Safety
- Physician Relations
- Quality Improvement
- Roles and Responsibilities of the Board
- Best Practices: A Practical Guide to Implementation
- Board Self Assessment
- Board Composition
- The Board's Role in Quality
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- 21st Century Leadership for Health Care
- Physician Leadership - Characteristics and Development
- Leading Change in Health Care Organizations
- Creating cultures of trust for administrations and Medical Staff
- "Physicians 101" for Administrators, Board Members
- Understanding and addressing "root cause" issues surrounding medical errors, patient safety
- Quality and performance improvement for board members
- Medical staff (re)organization and leadership
- Effectively managing peer review systems
- Managing professional behavioral issues
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N
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- Future of Health Care
- Governance
- Leadership & Strategy
- Patient Safety
- Physician Relations
- Quality Improvement
- Board Committees on Quality
- E-Commerce
- Report Cards
- Benchmarketing
- Physician Leadership
- Outcomes Leadership
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- Conflict Resolution
- Corporate Culture
- Communication Skills
- Avoiding Burnout
- Facilitation of meetings/retreats
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- The Future of Health Care
- Board, Committee and Chairman Assessment
- Governance Development
- Leadership Competency
- Strategy Development
- Board Retreat Facilitation
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O
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- Leadership and Strategy
- System Issues
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- Quality Improvement
- Future of Healthcare
- Marketplace Issues
- Governance Issues
- Board Orientation
- Board Self Evaluation
- Emerging Trends in Governance & Boards
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P
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Customer Service
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Future of Health Care
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Governance
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Leadership & Strategy
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Marketing Yourself
- Getting the Right Executive Position
- Gender Bias in Healthcare Management
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- Governance Performance/Contribution Improvement
- Governance Effectiveness .... Board Obligations, Responsibilities and Roles
- Governance Design and Restructuring
- Principle/Protocol-Based Governance
- Board Chair/Member Development
- New Board Member Orientation
- Board and Board Member Assessment
- Emerging Trends in Governance
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Stephen E. Prather, MD, FACOG
- Achieving Physician Engagement in the Health System Strategy
- Motivating Physicians to Make Positive Changes in their
- Relationships with Other Health Care Professionals
- Facilitating Rapid Improvement Efforts that Give Patients a Role in their Own Care
- Conflict Resolution
- Workforce Issues
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Q
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R
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- Successful Physician-Hospital Alignment
- Physician-Hospital Strategic Alliances and Partnership
- Pragmatic Approaches to Strategy Development for Hospitals and Health Systems
- Health System Strategy – the Business and the Medicine
- Innovation in Health System Delivery – A Business Case with Clinical Implications
- Trends Impacting Healthcare Delivery
- Future Healthcare Delivery Motifs
- Modern Hospital and Health System Governance
- The Role of Physicians in Hospital and Health System Governance
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- Governance
- Leadership and Strategy
- Medical Staff Issues
- Patient Safety
- Physician Relations
- Quality Improvement
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- Legal Issues
- Equity Joint Ventures
- Tax Exempt Participating Bond Transactions
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S
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- Governance
- Legal Issues
- Medical Staff Issues
- Credentialing & Peer Review
- Healthcare Liability
- "Year in Review" of Legal Developments & Trends for Trustees
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Michele Serbenski
- Leadership & Strategy
- Using Baldrige to Lead Your Organization to Excellence
- Understanding the Baldrige Criteria
- Creating a Great Place to Work & Becoming an Employer of Choice
- Building a Culture of Excellence
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T
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- Board Orientation
- Board Self Evaluation
- Emerging Trends in Governance & Credentialing
- Board's Role in Quality Oversight & Leadership
- Board/Governance Restructuring
- Principle-Based Governance
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- Management
- Leadership
- Managing the Age Bubble
- Generational Differences
- Human Resources
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- Management
- Leadership
- Financial Management
- Human Resources
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U
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V
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- Future of Healthcare
- Physician/Hospital Relations
- Managed Care Environment & Strategies
- Board Retreat Facilitation
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| W |
- Ethics
- Governance
- Boardroom Basics – Board Roles and Responsibilities
- Governance Audit & Development
- Health Care Trends & Implications
- Ethics & Accountability
- Quality & Patient Safety
- Leadership & Strategy
- Mission, Values and Vision Development
- Board Self-Assessment
- Governance Succession Planning
- CEO Compensation & Performance Evaluation
- CEO/Bd. Relationships
- Public Trust/Community Relations
- Workforce Issues & Development
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- Compensation Planning for Health Care Executives
- Performance Appraisal Systems for CEOs and Senior Executives
- Incentive Compensation Planning For Health Care Executives
- Environmental Assessment of the Health Care Industry 2002-2006
- Design of Today's CEO Employment Agreements
- Current Trends and Issues in Health Care
- Executive Compensation
- Succession Planning for CEOs-Development of a Leadership Transition Plan
- Board Compensation in Not-For-Profit Health Care Organizations
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- Aligning Governance with Organizational Strategy
- Leadership Continuity for Management and Board Leaders
- Strategic Development
- Integrated Strategic and Financial Planning
- Best Practices for Health Care Boards
- Board/Governance Restructuring
- Building a Diversified Board
- Continual Governance Improvement
- Developing Boards and Their Trustees
- Evolving Role of Governance Committees
- Faith-Based Governance
- Making Board and Committee Meetings More Effective
- Maximizing System/Hospital Governance Effectiveness
- Performance Management for Boards and Trustees
- Transformational Governance for the 21st Century
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- Governance
- Patient Safety
- Quality Improvement
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X
Z
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