4/4/2007
Trustee Workbook - Achieving Exceptional Governance
Center Online Resources


Achieving Exceptional Governance
By James E. Orlikoff and Mary K. Totten

ASSESSING THE STATE OF HEALTH CARE GOVERNANCE

Since the recent highly publicized scandals occurring in public companies and nonprofit organizations alike, several initiatives have been launched to identify and remove the underlying causes of these failures. Many of these initiatives focus on raising the bar on board performance and accountability.

Perhaps best-known at the federal level is the Sarbanes-Oxley Act. Several state statutes and other federal regulatory and private sector reforms have adopted many of the Act’s provisions and offer more detailed guidance on how to comply. Other efforts have been launched to help boards understand how to go beyond competent stewardship to achieve truly outstanding performance. One such effort convened a blue ribbon panel of experts in nonprofit governance.

The panel’s report, The Source12: Twelve Principles of Governance That Power Exceptional Boards (Board-Source, 2005), identified and described a set of principles that distinguish exceptional boards. Publications such as these attempt to move beyond legislative and regulatory prescriptions to empower boards on their own journeys toward governance excellence.

To build upon these efforts and provide specific guidance for health care boards, The Health Research & Educational Trust (HRET), an affiliate of the American Hospital Association, with funding from Russell Reynolds Associates and the Center for Healthcare Governance (CHG), convened their own Blue Ribbon Panel (as quoted) in November 2005.

The panel, which included chief executives and trustees of hospitals and health care systems, governance researchers, consultants and others with expertise in leadership and governance, was formed to examine the critical issues facing health care boards and identify practices that lead to exceptional governance.

The Blue Ribbon Panel began its year long deliberations by considering several important questions that need to be answered to facilitate health care governance transformation.

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Archived Trustee Workbooks


Center Web site

Center Tools


Blue Ribbon Panel on Health Care Governance

Building an
Exceptional Board:
Effective Practices for Health Care Governance
Report of the Blue Ribbon Panel on Health Care Governance

More Information


New Edition to Center's Collaborative Leadership Tools for CEOs Series

Collaborative Leadership Tool for
CEOs, Board Chairs and Trustees to Clarify Expectations!

The Center for Healthcare Governance is pleased to provide all AHA and Center members with the second in a series of Collaborative Leadership Tools.

This complementary tool, developed in collaboration with Clark Consulting -- Healthcare Group, includes a simple exercise for helping CEOs work with the board to establish and communicate mutual expectations.

"Clarifying Expectations: A First Step in Developing Truly Effective Relationships Between CEOs and Trustees" focuses on clarifying trustees' and CEOs' expectations of each other and includes an exercise for helping trustees and CEOs refine the way they work together. This tool seeks to help CEOs work with the board to establish and communicate mutual expectations.

Collaborative Leadership Tool Overview:
Click here to download this collaborative leadership tool and read about how CEOs and boards can set mutual expectations for working together and how to use the exercise contained in the tool to get started.


June 2007 Conference on
Critical Issues in Health Care System Governance 
Upcoming Events!


Critical Issues in Health Care System Governance
June 19-20, 2007
Loews Philadelphia Hotel - Philadelphia, Pennsylvania

The Center for Healthcare Governance is pleased to present “Critical Issues in HealthCare System Governance,” a national conference structured to address the specific governance needs of health care systems. A key element of the Center’s curriculum-based approach to education, this 1-1/2 day program offers a wealth of information, strategies and best practices for system CEOs, trustees and executive/clinical leadership. Participants will come away with a broader understanding of the complex issues inherent in system governance, as well as a deeper appreciation for the environmental factors challenging systems today.

Special attention will be given to the board’s authority, role and responsibilities in a multi-organizational structure, with a focus on streamlining the structure and maximizing the functioning of system boards, setting strategy, and ensuring quality and patient safety. Presenters will also address issues related to the “glue” of governance — communication, agenda planning, productive leadership retreats, and board engagement, and share strategies for effectively leveraging physician participation in system governance.

Join us to explore how system boards can best balance roles, responsibilities and division of authority with their member hospital boards. You will uncover the essentials of high-performing governance at the system level, while increasing your knowledge of the core business issues facing all health care organizations.

Who Should Attend:

  • Health care delivery system and member hospital CEOs and senior executives
  • Trustees who serve on system boards or on the boards of the system's member hospitals

Learning Objectives

  • Understand how health care system governance differs from governance in independent hospitals
  • Address the specific roles and responsibilities of system boards to chart strategy, promote clinical improvements, and engage physicians across the organization
  • Gain insights into the practices and processes that can improve the performance of system boards
  • Explore how diverse organizational cultures, planning processes, and decision-making approaches can thrive in a multi-hospital system

Conference Web site | Registration Information | Brochure (PDF)


Critical Issues in Health Care System Governance
June 19-20, 2007

Loews Philadelphia Hotel - Philadelphia, Pennsylvania
Conference Information


Fall Symposium on
Governing & Leading
Healthcare Organizations
September 30-October 3, 2007
San Francisco, California



Winter Symposium on Governing & Leading
Healthcare Organizations

January 6-9, 2008
Naples, Florida


Fall Symposium on
Governing & Leading
Healthcare Organizations

September 14-17, 2008

Boston, Massachusetts

Speaker Spotlight


The Center for Healthcare Governance developed Speakers Express to help make the high-caliber speakers and presenters found at its national symposia and regional workshops available to organizations throughout the country. Our speakers are proven professionals who are viewed as the "go-to" leaders in their respective fields of expertise, customizing their presentations to fit the unique needs of each organization.

The Center for Healthcare Governance introduces Emily Friedman.

Emily Friedman


More Information on the
Center's Speakers Express